I had a bit of a mixed experience at Crowne Plaza Istanbul - Ortakoy Bosphorus. While the views from my room were beautiful and the breakfast was really good, I found the noise levels quite disruptive and some facilities left much to be desired. The staff, however, showed moments of attentiveness that made me feel appreciated during my stay, albeit inconsistently.
Rooms
6.0
The room I had was spacious with a lovely view of the Bosphorus, but I faced issues with noise, especially from traffic and nearby nightlife, which made it difficult to get a good night's sleep.
Service
7.0
The customer service was hit or miss; some staff members were warm and helpful while others seemed indifferent, which was disappointing considering the hotel's standing.
Location
8.0
The hotel is located just a short walk from a bustling waterfront area with great eateries and local charm, making it convenient for exploring Ortaköy. But, it is not close to major tourist attractions.
Dining
7.0
Breakfast was a highlight, boasting a wide selection and delicious options. However, I found the rooftop restaurant overpriced, and the dining experience was marred by strict rules and inconsistent meal quality.
Facilities
6.0
While the hotel offers good amenities, such as a pool and fitness center, I would advise requesting a room away from the noise and hoping they have better maintenance for air conditioning.
Amelia
United Kingdom,
March
2025
6.0/10
My stay at Crowne Plaza Istanbul - Ortakoy Bosphorus was quite the mixed bag. The views of the Bosphorus were stunning, and the breakfast was a highlight. However, my experience was marred by extreme noise from parties that made it difficult to sleep, along with room issues, including ineffective air conditioning on one occasion.
Rooms
5.0
The room I initially received was cramped and not what I expected from photos. After discussions, I was moved to a larger room, but it still felt old and had a lingering odor, impacting my comfort.
Service
6.0
While the staff did their best to resolve issues, including acknowledging the noise concerns and apologizing. the overall service couldn't make up for the significant discomfort I experienced with the room conditions.
Location
7.0
The hotel's location offered beautiful views and was a short walk from the Bosphorus. However, being right on a busy road made for a noisy environment that detracted from relaxation.
Dining
8.0
I really enjoyed the breakfast, with good variety and quality, though I felt some items could have been warmer. The view during breakfast was absolutely lovely, which added to the experience.
Facilities
6.0
The hotel featured decent facilities, although the gym was disappointingly small and the pool area was often noisy from nearby events. The situation with the air conditioning needs a serious upgrade.
Tom
United Kingdom,
February
2025
5.6/10
I had a decent stay overall at Crowne Plaza Istanbul - Ortakoy Bosphorus. The staff were friendly, and I particularly enjoyed the substantial breakfast with a beautiful view of the Bosphorus. However, the room had some issues like noise from the street and a lingering cigarette smell. Location-wise, while Ortaköy is charming, getting around can be a hassle without close public transport access. 🌉🥐
Rooms
6.0
The room was spacious, but it had an unpleasant cigarette smell and was somewhat noisy. I had to ensure the window was properly shut to reduce outside noise.
Service
8.0
The staff were friendly and helpful, and the check-in process was efficient, which made me feel welcome.
Location
7.0
Ortaköy is a lovely area by the water, but there’s limited public transport nearby, making it difficult to explore the city without a long commute.
Dining
9.0
The breakfast buffet was fantastic with a great variety of Turkish dishes, and the views from the dining area were lovely.
Facilities
6.0
While the hotel offers good amenities like a pool area, it seems a bit dated and could benefit from renovations.
Nathaniel
United Kingdom,
January
2025
6.0/10
I had a rather mixed experience at Crowne Plaza Istanbul - Ortakoy Bosphorus. The location was fantastic, right in the heart of the action, with beautiful views of the Bosphorus (the scenery was a highlight!). However, the rooms are in dire need of renovation, with noticeable wear and tear, and the noise level from neighboring rooms and outside was disruptive.
Rooms
5.0
The room was spacious but quite dated, with chipped furniture and a bathroom needing serious upgrade. I found some unpleasant stains on my pillow during my first night, which was concerning.
Service
5.0
While the staff generally tried to be helpful, my check-out experience was frustrating due to billing errors and a somewhat rude reception. They seemed overwhelmed and not particularly well-trained.
Location
8.0
The hotel's location in Ortakoy was a big plus, surrounded by local bars and restaurants, making it easy to explore the nightlife. However, the air quality in the area is reportedly poor, which was disappointing.
Dining
5.0
The breakfast did not meet my expectations compared to other places I've stayed in Istanbul. It lacked variety and quality, which was disappointing given the potential.
Facilities
5.0
The hotel advertised amenities like a pool that wasn't open during my stay, which was disappointing. The gym was also small and not well-organized, though the staff were attentive.
Reese
United Kingdom,
January
2025
7.2/10
My stay at the hotel had its ups and downs. On the plus side, the breakfast spread was impressive with various options, and the views of the Bosphorus were lovely. However, the incessant noise from traffic and a nearby nightclub made it hard to enjoy the comfort of my room. Overall, I found it to be a mixed experience.
Rooms
5.0
The room was spacious but poorly insulated against noise, making it difficult to sleep. The air conditioning was centrally controlled to heating, leading to stuffy conditions when trying to keep the window shut due to noise.
Service
6.0
While I found the staff generally polite, there was a lack of personalized interaction, which could have improved my overall experience.
Location
7.0
The location in Ortaköy is vibrant with plenty of cafes and restaurants nearby, but it's a bit far from major tourist areas, requiring some effort to navigate transportation.
Dining
8.0
Breakfast quality was a highlight, offering a great selection and made-to-order dishes, but overall dining options felt limited after that.
Facilities
5.0
The gym was disappointing as it was small and machines were not functioning well, which is surprising for a hotel of this supposed caliber.
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Crowne Plaza Istanbul - Ortakoy Bosphorus By Ihg Hotel20.04
-
21.04.2025